Shipping & Tracking
DELIVERY & SHIPPING
Email Address: support@customprintsgift.com
Tel: +86 181 2092 1825
Time: 9:00 PM to 6:00 AM Sunday to Friday (EST)
Address： Room 102, Building 3, No. 79, Shanan Road, Shatou Street, Panyu District, Guangzhou
Delivery Time= Processing Time + Shipping Time
Shipping Method 1. Standard Shipping
| Shipping Cost | From $9.99 |
| Shipping Time 1 | To US,UK,FR,DE,NZ: 11-13 Business Days |
| Shipping Time 2 | To Other Countries: 15-18 Business Days |
| Production Time | 1-2 Business Days |
Shipping Method 2. Expedited Shipping
| Shipping Cost | From $11.99 |
| Shipping Time 1 | To US,UK,FR,DE,NZ: 5-10 Business Days |
| Shipping Time 2 | To Other Countries: 11-13 Business Days |
| Production Time | 1-2 Business Days |
Shipping Method 3. Urgent Shipping (*Phone Number Required)
| Shipping Cost | From $24.99 |
| Shipping Time | 2-4 Business Days |
| Production Time | 1-2 Business Days |
Frequently Asked Questions about Delivery
- Q1. How do I track my order?
- Once your order is shipped, we'll inform you with multiple shipping emails notifying the newest shipping status, all of which contain an order tracking link for you to get more detail of the shipping status.
- Q2. Do you ship internationally?
- Yes. Customprintsgift has collaborated with a wide range of shipping carriers to ensure you get the best delivery option with speed, location, and cost considerations.
- Q3. Do I need to pay tax or customs duties when the package arrives?
- Mostly, you don't need to. While some additional tax fees may occur in some countries, our product prices cover tax/customs duties for our main sale countries, including the United States and European countries.
- Q4. Can I change my shipping address?
- Yes, please contact us as quickly as possible if you need to change your shipping address after placed an order, as we are only able to do that before your order shipped out.