Skip to content


Terms and Conditions

The website is provided by Customprintsgift (referred to as "we",or "us"), owned by OPEN UNIQUE TRADING LIMITED. By purchasing from Customprintsgift, you agree to the following terms and conditions. Please read them carefully.

Privacy Policy

  • Customprintsgift is aware that the security of your private information from the use of our website is an important concern. We take the protection of your personal data very seriously.
  • When you register at our site, you will be asked to submit some personal information, such as name and contact information.
  • Customprintsgift will safeguard your personal information. Under no circumstances will we disclose or share your information with any unauthorized third party. Please click here to access our privacy policy. This privacy policy applies to the personal information we obtain via your transactions and interactions with Customprintsgift.

Payment & Order

  • The transactions between us are governed by Hong Kong law. Currently, for safety and convenience, we prefer to accept PayPal as our main payment method.
  • Orders will be shipped within 10-15 workdays upon receiving. A tracking number will be e-mailed to you only after the order is shipped. Or check from the order status page. For the world's most part, the orders are supposed to reach your door. Please track the status of the parcel via the tracking number provided in emails. Then, contact local post offices for parcel if not received within expected shipping time. Finally, contact us for further information.

Shipment, Customs and Duties

  • All items purchased from Customprintsgift are made pursuant to a shipment contract.
  • This means the risk of loss and title for such items pass to the buyer upon our delivery to the carrier.
  • The use of the Customprintsgift site is intended only to people and entities able to form legally binding agreements and with the purpose of purchasing items for personal use by themselves or as gifts.
  • Customprintsgift offers worldwide shipping. The recipient specified on the delivery address will be the importer of the purchased product and must comply with all laws and regulations of the destination country.
  • Additional charges for customs clearance must be borne by the recipient specified on the delivery address. Customprintsgift has no control over these charges and cannot predict what they may be.
  • It is the responsibility of the recipient to contact their local customs office for more information. When customs clearance procedures are required, it can cause delays beyond Customprintsgift's original delivery estimates.

Return Policy

  • Your satisfaction is our number one priority. we offer a refund or redo service if your item appears defects within 99 days (from the delivery date) under regular use.
  • Notes: We are not able to revise or cancel an order already dispatched. Orders have been dispatched will be treated in accordance with our return policy.

Disclaimer and Limitation of Liability

  • Customprintsgift strives to be as accurate as possible and intends that the colors, design, and style of the products that appear on this site reflect those of the actual product.
  • However, Customprintsgift does not warrant that product descriptions, pictures, or any other content of Customprintsgift is accurate, complete, reliable, current, or error-free. Variations caused by technical, typographical, digital, or photographic reasons may occur.
  • Actual colors and the "look and feel" you see on the Customprintsgift site will depend on your computer monitor and on other technical factors.
  • All of Customprintsgift products are guaranteed against defects for 99 days from the date of the invoice. Except as expressly stated herein, Customprintsgift disclaims all warranties, either express or implied, of any kind with respect to products sold on the Customprintsgift site.
  • You agree that the sole and exclusive maximum liability to Customprintsgift arising from any product sold on the Customprintsgift site is the price of the product ordered.
  • In no event shall Customprintsgift, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to products sold.

Contact Customprintsgift 

  • If customers have any comments, questions, or concerns regarding the Policy or any other issues regarding privacy and security, please do not hesitate to contact Customprintsgift customer service representatives.
  • Email us: support@customprintsgift .com
  • Tel: +86 181 2092 1825
  • Time: 9:00 PM to 6:00 AM Sunday to Friday (EST)
  • © Customprintsgift 2023 All Rights Reserved